Insurance Claim Management
Managing insurance claims for customers that own classic cars, such as Volkswagen (VW) camper vans, can be a unique challenge for insurers and owners alike. These vehicles are often highly valued by their owners and may require specialised repairs or replacement parts.
For Owners
182 Classic Motors are here to reduce the time and stress of your insurance claim. No more time spent on phone calls and emails. We will handle the process from start to finish on your behalf. We will prepare the estimate of works required to your beloved classic, submit this to your insurance company and liaise directly with them. Once approved we will manage all the necessary repair work including using specialised trades and sourcing unique parts. We will communicate with the insurers on your behalf to ensure an efficient stress-free service for all.
Once all the repairs are complete, we will liaise with the insurance company and contact you when everything is in order. You can then collect your treasured vehicle, or we can arrange for it to be transported directly home to you. Throughout the whole process, we will keep you updated and provide a live photo link to view the work in progress.
For Insurance Companies
We can help insurers understand the cost of repairs or replacement. It is important to have a clear understanding of the value of the classic vehicle in question so that you can properly assess the cost of any damage and ensure that the customer is properly compensated.
At 182 Classic Motors, we have a wealth of specialised experience and knowledge of classic vehicles. We understand that it can be difficult to find the right place to send your customers, vehicles for repair and that a modern garage may not have the bespoke knowledge required to carry out such repairs. It is important to work with mechanics or body shops that have experience working with classic cars. These vehicles often require specialised knowledge and skills to be repaired properly. Owners may also be looking for a specialist who can restore the car to its original condition.
It is important factor to consider is the availability of replacement parts. Classic cars, including VW camper vans, are often no longer in production, which means that replacement parts may be difficult to source. This will need to be considered when assessing damage and determining the cost of repairs. In some cases, it may be necessary to find specialised shops or even individual craftsmen who can produce replacement parts, which can be time-consuming and more expensive than finding parts for a modern car. At 182 Classic Motors we are experienced in sourcing hard to find parts and have long-standing relationships with reliable suppliers and specialist trades to make this process much easier and more efficient
We will supply you as the insurer a comprehensive written estimate of work required to the classic vehicle and ensure good customer relations are maintained on your behalf. We also have a close relationship with a transport company and can arrange collection and transportation of vehicles directly to us.
Managing insurance claims for classic car owners and insurers, including those that own VW camper vans, requires a unique set of considerations. a clear understanding of the value of the vehicle, the availability of replacement parts, mechanics and body shops that have experience with classic cars and be sensitive to the emotional attachment that many classic car owners have to their vehicles.
At 182 Classic Motors we understand and are here to help.
If you are a customer, please get in touch for advice.
If you are an insurance company or insurance assessor, please contact us for further advice on the services we offer.